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Case Studies

ICICI Lombard General Insurance is one of India’s leading private sector general insurance companies. The Company provides an array of comprehensive and well-diversified non-life insurance products and risk management solutions to secure customers and their family against unexpected and untoward events. It has a strong, diversified and seamless distribution channel both online and offline to serve the needs of its individual, corporate, MSMEs and government customers.

About the Company

The company is a Large Finance Conglomerate.

The aim was to graduate to an integrated, centralized, cost-effective and tech-based wellness program that will be customized and user-friendly for the employees.

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Recommendations from our team

After analyzing the health data of the employees, the following recommendations were made:

  • Health check-up for employees and spouses
  • Health Risk Assessment
  • Health sessions
  • Disease Management Program
  • Webinars on better health management
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Activities performed by the insured after the recommendations

The company implemented the following actions based on our recommendations:

  • Physical copies of medical reports were provided to individuals as well as on the portal with their wellness scores.Corporate HR was provided a central dashboard of the program usage and key health parameters at an aggregate level.
  • Marketing and program assistance was provided.
  • Implementation of a disease management program was provided to employees with monitored care from our team of experts backed by specialized doctors, assisting many in managing their diabetes levels, blood pressure, and weight.

Outcome

  • Significant commercial saving for the client on account of the centralized process, economies of scale and use of technology
  • Employee awareness on the health-related concerns improved significantly; engaging program with good participation of 70%
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