Anywhere Cashless

At ICICI Lombard, we’re committed to providing you with the best possible insurance solutions to meet your needs. With Anywhere Cashless offering, you can enjoy peace of mind knowing that you receive quality medical care without any financial stress! Customer can avail cashless facility with out any payment* in any hospital, which is not a part of current network of ICICI Lombard.

*Subject to policy T & C & hospital acceptance for cashless facility policy.

Why Anywhere Cashless?

#1

Zero waiting for Reimbursement

#2

Hassle-free and quick claims

#3

Superior convenience of cashless treatment at any hospital

#4

Enhanced freedom to not pay out of pocket

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Download the IL Take Care app
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Anywhere Cashless

How to Access

IL Take Care App Path Home page > Services > Health Assistance > Anywhere Cashless
  1. Helpline - 040-66274205 (8am to 8pm from Mon to Sat except public holidays)
  2. Toll-free - 1800 2 666 - Ask For Doctor's Team
  3. healthassistance@icicilombard.com
  4. https://ilhc.icicilombard.com/Home/healthassistance

Frequently asked questions on Anywhere Cashless

Customer can avail cashless facility in any hospital, which is not in current network hospital list of IL, subject to hospital acceptance for cashless facility. No out of pocket expenses for customer subject to policy T & C.

Yes, We launched this facility entire country from dated 22 Mar 23.

No, Customer needs to inform at least 24 hours before Date of Admission (DOA) to facilitate Anywhere Cashless

Customer can reach IL through ILTC App Path : ILTC app -> Service we offer -> Health Assistance-> Anywhere cashless Helpline - 040 6627 4205 (8am to 8pm from Mon to Sat except public holidays) Tollfree - 1800 2 666 – Ask for Doctor Team Email- healthassistance@icicilombard.com

Customer needs to provide basic information like patient name, UHID, policy details, customer mobile number and email id, Planned Hospital Name, Diagnosis, Date of admission, Treating doctor name, Hospital address with pincode, Hospital contact person name & number.

No, As we need 24 prior intimation to serve patients under this feature. Request patients to admit in the nearest hospital for emergency cases ASAP.

Yes, this facility of AWC is applicable for all Lombard customers, subject to policy T & C & Hospital acceptance.

Yes, day care procedures covered under AWC, subject to policy T & C & Hospital acceptance.

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